| GENERAL CONDITIONS |
- You must make full payment for accommodation at the time of booking.
- Payment will be made via a debit to your nominated credit card.
- For xmas/new year bookings see conditions below.
- All rates include a hot buffet breakfast and all rooms
are serviced weekly.
OTHER: Rollaway bed $30 per day.
|
Currency converter
|
|
CHRISTMAS / NEW YEAR CONDITIONS
|
The Christmas and New Year period is surcharged � see rates and dates above.
- You must make full payment for accommodation at the time of booking.
- Payment will be made via a debit to your nominated credit card.
- If a booking is cancelled 30 days prior to arrival a 50% cancellation fee applies. If cancelled after that date the payment is not refundable. Refunds will not be credited to credit cards and will only be payed by Cheque.
- Minimum stay over Christmas/New Year is 5 days
- If
you require rates beyond these dates please contact
us.
|
|
CANCELLATIONS
|
If you wish to cancel your booking, a cancellation fee will apply as follows:
- When a booking is cancelled more than 3 days prior to check in date a cancellation fee of 1 night stay will apply.
- When a booking is cancelled 3 days prior to check in date or less, or if you fail to arrive at the hotel, the original payment is non refundable.
- If after arrival a guest chooses to check out early for whatever
reason, the amount to be returned if any is at the discretion of the management. We recommend appropriate travel insurance protection.
- Refunds will not be credited to credit cards and will only be payed by Cheque.
-
Special 'Lastminute' sale conditions. If you cancel or amend the booking, 100% cancellation or amendment fee of the total booking amount applies.
- For Christmas/New Year bookings see above conditions.
All cancellations must be made IN WRITING using one of the following methods:
- Using our EMAIL ADDRESS
- A fax on +61 2 99299439
- Mail to our Street Address
When you contact us, we require 2 (TWO) of the following, so that we may efficiently process your request and reply to you:
- Your BOOKING ID
- Email Address used in the booking
- Name and Surname used in the booking
A cancellation must be confirmed back to you by one of our consultants. If you have not received a confirmation of the cancellation within 24 hours after submission, it means we have not received it and you must resubmit it.
|
|
|
| BOOK ONLINE OR CALL US on 1800 121 011 (from within Australia) |
FREE CALL 1800 121 011 (within Australia only) // PHONE +61 2 9955 1685 // FAX +61 2 9929 9439 // [email protected]
ADDRESS 12a Carabella Street, KIRRIBILLI, NSW 2061, Australia
|
|
|
|
|
